Please pay attention to our regulations: by entering the premises, you accept them.
The Museum of Illusions is a place where visitors may take photos and videos for their own non-commercial use. For using photos in commercial use, please acquire permission first: [email protected]
The property is equipped with video control.
Children under the age of 10 should be under the care of a parent/guardian. Parents/ guardians are responsible for the safety of children at the Museum of Illusions.
The Museum of illusions is not responsible for items left in self-service lockers.
For safety reasons, please do not hang on or use any physical force on any exhibits attached to the wall or ceiling.
Visitors are obligated to cover their mouth and nose (in practice: wearing a face mask) in public facilities, including our museum. This obligation is described in §18 of the Regulation of the Council of Ministers of 29 May 2020 on the establishment of certain restrictions, orders and bans in connection with the pandemic (Journal of Laws of 2020, Item 964).
The Museum of Illusions is not responsible for the safety of people (including children) who do not comply with the regulations.
All purchased tickets can be returned and refunded in full within 14 days of purchase. After this date, it is only possible to change the date of the visit.
The data administrator and website operator is “Muzeum iluzji” sp. z o.o. Straszewskiego 15, 31-101 Kraków; NIP: 6762552646